Thank you for choosing our services. We aim to ensure your satisfaction with our products and services. Please read the following policy carefully to understand our procedures for refunds, cancellations, and returns.

1. Refund Policy

• Refund Eligibility: To be eligible for a refund, the product/service must be in its original condition and packaging.

2. Cancellation Policy

• Order Cancellation: You have the right to cancel an order within 24 hours after placing it. To cancel, please contact our customer service.

3. Return Policy

• Product Returns: If you wish to return a product, please follow these steps:
  • Contact our customer service to initiate the return process.
  • Provide the necessary details, including your order number and reason for the return.
  • You will receive instructions on how to return the product, including the return address.
  • only originally unopened goods are eligible for return and refund.
  • Ship the product back to us within 2 working days of initiating the return.

4. Refund Process

• Refund Approval: Once we receive your returned, unopened and originally packed product or process your cancellation request, we will inspect and approve the refund if the conditions are met.
• Refund Method: Refunds will be processed using the same method of payment used for the original purchase. Please allow 5 working days for the refund to be reflected in your account.

5. Contact Information

If you have any questions or concerns about our Refund, Cancellation, and Return Policy, please contact us through our customer service.

By making a purchase or subscribing to our services, you agree to abide by the terms outlined in this policy. We appreciate your trust in our services.